| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we thoroughly test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. Prior to painting, the fences undergo a triple cleaning process: water cleaning, parkerizing, and water cleaning. We use Dupont or AkzoNobel powders, renowned for their quality. This ensures the plastic coating is beautiful, firm, and smooth, with excellent UV and corrosion resistance.
3.Q: If the quality doesn't meet my expectations, how will you handle it?
A: We guarantee no defective products leave our factory. With stringent quality inspections at every production stage, our defect rate is below 0.1%. Should any issue arise, we commit to resolving it within 2 working days upon receiving your photographic or video evidence.
4.Q: What is your sample policy?
A: If we have the parts in stock, we can provide samples. Customers need to cover the courier costs, but all sample expenses will be refunded after an order is placed.
5.Q: What warranty does your company offer on fence products?
A: Our fences have a minimum lifespan of 10 years, with a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback after dispatching the goods. Once you receive the products, our dedicated staff will follow up, and any issues will be addressed within 2 working days.
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