Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we rigorously test the tensile strength during production to ensure the welding points remain robust.
2.Q: Do the fences rust easily?
A: Absolutely not. Our fences undergo a meticulous process of sand-blasting and triple cleaning (water cleaning, parkerising, water cleaning) before painting. We use premium powders from internationally renowned brands like Dupont or Aksu, ensuring a beautiful, firm, and smooth plastic layer that resists UV rays and corrosion.
3.Q: If the quality doesn't meet my expectations, what is your policy?
A: We maintain a stringent quality inspection regime at every step to keep our defect rate below 0.1%. Should any issues arise, we promise to resolve them within 2 working days upon receiving photographic or video evidence.
4.Q. What is your sample policy?
A: We can supply samples if we have available stock parts. Customers are responsible for courier costs, but these costs will be refunded after an order is placed.
5.Q: What warranty does your company provide for fence products?
A: Our fences are designed to last at least 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all kinds of cooperation. Please email us for further details.
7.Q: What is your after-sales service?
A: We provide real-time tracking and feedback once the goods are dispatched. After you receive the products, our dedicated staff will conduct follow-up visits. If any issues arise, we will respond within 2 working days.