| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we rigorously test the tensile strength during production.
2.Q: Do the fences rust easily?
A: The fences are sand-blasted and go through a three-stage cleaning process before painting: water cleaning, parkerising, and another water cleaning. We use powder from internationally renowned brands like Dupont and Aksu to ensure a beautiful, firm, and smooth plastic layer that resists UV rays and corrosion.
3.Q: What if the quality doesn't meet my expectations?
A: We ensure no defective products leave our factory through stringent quality inspections at every step, reducing the defect rate to less than 0.1%. However, if an issue arises, we guarantee to resolve it within 2 working days upon receiving your photos or videos.
4.Q. What is your sample policy?
A: We can provide samples if we have ready parts in stock. Customers are responsible for the courier costs, but all sample costs will be refunded after you place an order.
5.Q: How long is the warranty period for your fence products?
A: Our products have a minimum lifespan of 10 years. Typically, we offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: What is your after-sales service like?
A: We offer real-time tracking of your goods after dispatch and provide timely feedback. Once you receive the goods, our dedicated staff will conduct follow-up visits. If any issue arises, we promise to respond within 2 working days.
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