| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points easy to break?
A: Please rest assured. We rigorously test tensile strength during production.
2.Q: Do the fences rust easily?
A: No, our fences undergo a comprehensive cleaning process—sand-blasting, parkerising, and multiple water cleanings—before painting. We use top-tier powders from Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer resistant to UV and corrosion.
3.Q: What if the quality doesn't meet my requirements?
A: We conduct strict quality inspections at every stage, ensuring defective rates are below 0.1%. If any issues arise, we guarantee resolution within 2 working days upon receiving your pictures or videos.
4.Q. What is your sample policy?
A: We can provide samples if we have the parts in stock. Customers need to cover the courier cost, which will be refunded after you place your order.
5.Q: How long is the warranty for your fence products?
A: Our products are designed to last at least 10 years. We typically offer a warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of collaboration. Please email us for further details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback after shipment. Upon receipt, a dedicated staff member will follow up, ensuring any issues are promptly resolved within 2 working days.
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