The 358 security fence, with its small apertures and welded intersections, eliminates foot and finger holds, prevents objects from passing through, and is highly resistant to conventional hand cutting tools.
1. Q: Are the welding points prone to breaking?
A: Rest assured, the tensile strength is tested during production to ensure durability.
2. Q: Do the fences rust easily?
A: No, the fences undergo sandblasting and triple cleaning (water cleaning, parkerising, water cleaning) before painting. We use high-quality powders from Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3. Q: What if the quality does not meet my expectations?
A: Defective products do not leave our factory. We conduct strict quality inspections at every step, reducing the defect rate to less than 0.1%. If any issues arise, we guarantee to resolve them within 2 working days upon receiving proof via pictures or videos.
4. Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock; however, customers must cover the courier cost. The sample cost will be refunded after you place an order.
5. Q: What is the warranty period for your fence products?
A: Our products have a lifespan of at least 10 years, and we usually offer a 5-10 year warranty.
6. Q: Can I become your agent?
A: We welcome all forms of cooperation. Please email us for more details.
7. Q: How is your after-sales service?
A: We track shipments in real-time and provide timely feedback. After receiving the goods, we conduct follow-up visits and address any issues within 2 working days.