| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, the tensile strength is thoroughly tested during production to ensure durability.
2.Q: Do the fences rust easily?
A: No. Prior to painting, the fences undergo a meticulous three-step cleaning process: water cleaning, parkerising, and another round of water cleaning. We use high-quality powder from renowned brands like Dupont or Aksu, ensuring a beautiful, firm, and smooth plastic layer that is resistant to UV and corrosion.
3.Q: If the product quality does not meet my expectations, how do you address the issue?
A: We maintain strict quality control and do not allow defective products to leave our factory, ensuring a defect rate of less than 0.1%. If any issue arises, we guarantee to resolve it within 2 working days upon receiving your proof (photos or videos).
4.Q: What is your sample policy?
A: We can provide samples if we have parts in stock, but the customer must cover the courier cost. All sample costs will be refunded after you place an order.
5.Q: What is the warranty period for your fence products?
A: Our products are designed to last at least 10 years. We usually offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: Once the goods are shipped, we track them in real-time and provide timely feedback. After you receive the goods, our dedicated staff will conduct follow-up visits. If any issues arise, we promise a response within 2 working days.
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