| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points easily broken?
A: Rest assured, we rigorously test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. We perform thorough sand-blasting followed by a tripartite cleaning process before painting. Using premium brands like Dupont and Aksu, our fences are finished with a beautiful, firm, and smooth plastic layer that is UV and corrosion resistant.
3.Q: If the quality does not meet my expectations, how do you address it?
A: We ensure zero-defect products leave our factory with stringent quality checks in every step, keeping the defective rate below 0.1%. Should any issue arise, we promise resolution within 2 working days upon proof submission.
4.Q: What is your sample policy?
A: We can provide samples if we have them in stock; customers bear courier costs. The sample cost will be refunded upon placing an order.
5.Q: How long is the warranty for your fence products?
A: Our products are designed to last at least 10 years. We typically offer a 5-10 years warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of collaboration. Please email us for further details.
7.Q: How is your after-sales service?
A: We provide real-time tracking post-dispatch and prompt feedback. Upon receiving goods, our dedicated staff will follow up, addressing any issues within 2 working days.
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