Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welds prone to breaking?
A: Rest assured, we rigorously test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our thorough pre-painting process includes sandblasting and a three-step cleaning procedure. We use top-tier Dupont or Aksu powders, ensuring a beautiful, firm, and smooth finish resistant to UV and corrosion.
3.Q: What if the product quality doesn't meet my expectations?
A: We ensure no defective products leave our factory, maintaining a defect rate below 0.1%. Should any issue arise, we guarantee a solution within two working days upon receiving proof via photos or videos.
4.Q. What is your sample policy?
A: We can provide samples if parts are in stock. However, customers must cover courier costs. All sample expenses will be refunded upon placing an order.
5.Q: What is the warranty period for your fence products?
A: Our products are designed to last at least 10 years. We typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all cooperation inquiries. Please email us for more details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and feedback post-shipment. Upon receiving the goods, our dedicated staff will follow up. Any issues will be addressed within two working days.