| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences are sand-blasted and cleaned three times before painting: water cleaning, parkerizing, and water cleaning. We use DuPont or Akzo Nobel powder, renowned international brands, to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: If the quality does not meet my expectations, how will you address it?
A: We ensure no defective products leave our factory with strict quality inspections at every step, keeping the defect rate below 0.1%. If any issue arises, we will resolve it within 2 working days after receiving your proof via pictures or videos.
4.Q. What is your sample policy?
A: If we have ready parts in stock, we can provide samples, but customers must cover the courier cost. All sample costs will be refunded after you place an order.
5.Q: What is the warranty period for your fence products?
A: Our products last at least 10 years, and we generally offer a warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all kinds of cooperation. Please email us for further details.
7.Q: How is your after-sale service?
A: We track shipments in real time and provide timely feedback. After you receive the goods, our dedicated staff will follow up. If any issues arise, we will respond within 2 working days.
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