| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Please rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a rigorous three-step cleaning process—water cleaning, parkerising, and water cleaning—before painting. We use high-quality DuPont or AkzoNobel powder for a beautiful, firm, and smooth plastic layer that resists UV and corrosion.
3.Q: What if the quality does not meet my expectations?
A: We do not allow defective products to leave our factory. We conduct strict quality inspections at every stage, reducing the defect rate to less than 0.1%. If a problem arises, we guarantee a solution within 2 working days upon receiving proof via pictures or videos.
4.Q: What is your sample policy?
A: We can supply samples if we have ready parts in stock, but customers must cover the courier cost. All sample costs will be refunded after you place an order.
5.Q: What is the warranty period for your fence products?
A: Our products are designed to last at least 10 years. Typically, we provide a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track the shipment in real time and provide timely feedback. After you receive the goods, our dedicated staff will follow up. If any issues arise, we promise a response within 2 working days.
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