| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: No, before painting, the fences undergo sand-blasting and triple cleaning: water cleaning, parkerising, and another water cleaning. We use top-notch powder brands like Dupont and Aksu to ensure a beautiful, firm, and smooth plastic layer that is UV and corrosion-resistant.
3.Q: If the quality doesn't meet my expectations, how will you resolve it?
A: We maintain strict quality controls, reducing the defect rate to less than 0.1%. Should any issue arise, we guarantee to resolve it within 2 working days upon receiving your proof (photos or videos).
4.Q. What is your sample policy?
A: We supply samples if we have stock available. Customers must bear courier costs, but all sample costs will be refunded upon placing an order.
5.Q: How long is your warranty for the fence products?
A: Our products are designed to last at least 10 years. Typically, we offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track shipments in real-time and provide timely feedback. Upon receiving the goods, our dedicated staff will conduct return visits, ensuring any issues are addressed within 2 working days.
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