| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, each welding point is tested for tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Prior to painting, fences undergo a meticulous sand-blasting and triple cleaning process: water cleaning, parkerising, and another round of water cleaning. We use Dupont or Aksu powders, renowned globally, to ensure a beautiful, firm, and smooth plastic coating that is resistant to UV rays and corrosion.
3.Q: If the product quality does not meet my expectations, how will you address this issue?
A: We ensure no defective products leave our factory through stringent quality inspections at every step, maintaining a defect rate below 0.1%. Should any issue arise, we promise to resolve it within 2 working days upon receiving your proof via photos or videos.
4.Q: What is your sample policy?
A: If we have the necessary parts in stock, we can supply a sample. However, customers need to bear the courier costs. All sample costs will be refunded upon placing an order.
5.Q: What warranty period do you offer for your fence products?
A: Our fences are built to last a minimum of 10 years. Typically, we offer a warranty period of 5-10 years.
6.Q: Can I become your agent?
A: We wholeheartedly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: Post-dispatch, we track your order in real-time and provide timely updates. After you receive your goods, our dedicated staff will conduct follow-up visits. If any issues arise, we will respond within 2 working days.
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