| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we conduct tensile strength testing during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a thorough cleaning process before painting, including sand-blasting and multiple water cleanings. We use high-quality powders from Dupont or Aksu, ensuring a beautiful, firm, and smooth plastic layer that is resistant to UV and corrosion.
3.Q: What if the quality doesn't meet my expectations?
A: We don't allow defective products to leave our factory. We perform strict quality inspections at every step to minimize defective rates to below 0.1%. If there is an issue, we will resolve it within 2 working days after you provide proof through pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have parts in stock. Customers need to pay the courier cost, but all sample costs are refunded after placing an order.
5.Q: What is the warranty period for your fence products?
A: Our products have a minimum lifespan of 10 years. We generally offer a warranty period of 5-10 years.
6.Q: Can I become your agent?
A: We welcome all types of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track shipments in real-time and provide timely updates. After you receive the goods, we have dedicated staff for follow-ups. If any issues arise, we will respond within 2 working days.
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