| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: The fences undergo a meticulous process including sand-blasting, triple cleaning, and coating with high-quality Dupont or Aksu powders. This ensures a beautiful, firm, smooth surface resistant to UV rays and corrosion.
3.Q: If the quality doesn't meet my expectations, how will you resolve the issue?
A: We conduct strict quality inspections at every production step to ensure a defect rate of less than 0.1%. If any problem arises, we will resolve it within 2 working days upon receiving your proof.
4.Q: What is your sample policy?
A: Samples are available if we have ready parts in stock, though customers must cover courier costs. All sample costs are refunded after order placement.
5.Q: How long is the warranty for your fence products?
A: Our products have a lifespan of at least 10 years, and we typically offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We welcome all forms of cooperation. Please email us for further details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking and feedback post-shipment. After you receive the goods, dedicated staff will conduct follow-up visits. If any issues arise, we will respond within 2 working days.
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