Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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Delve into the precise and detailed specifications of our chain link fencing, noting the mesh dimensions and tolerance, as well as the standard wire sizes and height tolerances.
1. Q: Are the welding points prone to breaking? A: Please rest assured. We rigorously test the tensile strength during production to ensure durability.
2. Q: Do the fences rust easily? A: No, they don't. Prior to painting, the fences undergo a meticulous sand-blasting and triple cleaning process: water cleaning, parkerising, and another water cleaning. We utilize top-tier powders from globally renowned brands like Dupont and Aksu. This guarantees a beautiful, firm, and smooth plastic layer that's resistant to ultraviolet rays and corrosion.
3. Q: If the quality doesn't meet my expectations, how will you address this issue? A: We ensure that no defective products leave our factory by conducting stringent quality inspections at every stage. We aim to keep the defect rate below 0.1%. Should any issues arise, we commit to resolving them within 2 working days upon receiving your photo or video evidence.
4. Q: What is your sample policy? A: We can provide samples if we have ready parts in stock. However, customers must bear the courier costs. All sample costs will be refunded once you place an order.
5. Q: What is the warranty period for your fence products? A: Our products have a lifespan of at least 10 years, with a standard warranty ranging from 5 to 10 years.
6. Q: Can I become your agent? A: We warmly welcome various forms of cooperation. Please email us for more details.
7. Q: How is your after-sales service? A: We offer real-time tracking of goods and provide timely feedback. Once you receive the goods, our dedicated staff will follow up with you. Should any issues arise, we will respond within 2 working days.
8. Q: Can you design and manufacture products based on customer requests? A: Absolutely. We adhere to detailed specifications provided by customers and offer professional recommendations to ensure your requirements are met.