Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1. Q: Are the welding points prone to breaking?
A: Please rest assured, we rigorously test the tensile strength during production to ensure durability.
2. Q: Do the fences rust easily?
A: Prior to painting, the fences undergo a meticulous process: sand-blasting, triple water cleaning, and parkerizing. We use high-quality powders from renowned brands like Dupont or AkzoNobel to ensure a beautiful, firm, and smooth plastic layer that is resistant to ultraviolet rays and corrosion.
3. Q: If the quality does not meet my expectations, how do you address this issue?
A: We ensure no defective products leave our factory by conducting stringent quality inspections at every step, reducing the defect rate to below 0.1%. Should any problem arise, we guarantee resolution within 2 working days upon receiving your proof in pictures or videos.
4. Q. What is your sample policy?
A: We can supply samples if we have ready parts in stock. However, customers must cover the courier cost. All sample costs will be refunded after you place an order.
5. Q: How long is the warranty for your fence products?
A: Our products are built to last for at least 10 years. We typically offer a guarantee of 5-10 years.
6. Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7. Q: How is your after-sales service?
A: After dispatching the goods, we provide real-time tracking and timely feedback. Post-delivery, our dedicated staff will follow up, and any issues will be addressed within 2 working days.