Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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Chain link fencing mesh dimensions and tolerance, typical wire sizes, and tolerance on height
1.Q: Are the welding points easily to get broken? A: Absolutely not! Rest assured, we rigorously test the tensile strength during production to ensure maximum durability.
2.Q: Do the fences rust easily? A: No, they don’t. Prior to painting, each fence is sand-blasted and meticulously cleaned three times: water cleaning, parkerising, and another round of water cleaning. We use top-notch powder from renowned brands like Dupont and Aksu. This guarantees a beautiful, firm, and smooth plastic layer, making the surface resistant to UV rays and corrosion.
3.Q: If the quality does not meet my expectations, how will you resolve this issue? A: Firstly, we ensure no defective products leave our factory through stringent quality inspections at each step, reducing the defective rate to less than 0.1%. If any issue arises, we commit to resolving it within 2 working days, provided you supply pictures or video proof.
4.Q: What is your sample policy? A: We can provide samples if we have the parts in stock, but customers must cover the courier costs. However, all sample costs will be refunded once you place an order.
5.Q: How long is the warranty for your fence products? A: Our products are designed to last for at least 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent? A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service? A: Once the goods are dispatched, we provide real-time tracking and timely feedback. After you receive the goods, a dedicated team member will follow up. Should any issue arise, we will respond within 2 working days.
8.Q: Can you design and manufacture according to customers' requests? A: Absolutely! We adhere to customers' detailed specifications and provide professional recommendations to ensure satisfaction.