Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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Chain link fencing mesh dimensions and tolerance, typical wire sizes and tolerance on height
1.Q: Are the welding points easily to get broken? A: Please do not worry about it. We ensure rigorous tensile strength testing during production to guarantee durability.
2.Q: Do the fences rust easily? A: Absolutely not. Prior to painting, our fences undergo an exhaustive sand-blasting and triple cleaning process: water cleaning—parkerising—water cleaning. We use Dupont or Aksu powder, renowned international brands, to ensure a beautiful, firm, and smooth protective layer that resists ultraviolet rays and corrosion.
3.Q: If the quality does not meet my expectations, how do you address it? First and foremost, we ensure no defective products leave our factory by conducting stringent quality inspections at every step, reducing the defect rate to below 0.1%. In the rare event of an issue, we promise to resolve it within 2 working days upon receiving your photo or video evidence.
4.Q. What is your sample policy? A: We are happy to provide samples from our available stock, though customers will need to cover courier costs. However, all sample costs will be fully refunded once an order is placed.
5.Q: How long is the warranty for your fence products? A: Our products are designed to last for at least 10 years, and we typically offer a 5-10 year warranty.
6.Q: Can I become your agent? We enthusiastically welcome all forms of cooperation. Please email us for detailed information.
7.Q: How is your after-sales service? We provide real-time tracking of shipped goods and offer timely feedback. Upon receipt, our dedicated staff will conduct return visits. If any issues arise, we commit to resolving them within 2 working days.
8.Q: Can you design and manufacture according to customers' specific requests? A: Absolutely, we create designs based on customer specifications and offer professional recommendations to ensure your needs are fully met.