Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. Each fence is sand-blasted and cleaned thrice—water cleaning, parkerising, and another water cleaning—before painting. We use premium Dupont or Aksu powders to create a beautiful, firm, and smooth plastic layer that resists UV rays and corrosion.
3.Q: What if the quality doesn't meet my expectations?
A: We ensure that no defective products leave our factory through stringent quality checks at every production stage, maintaining a defect rate of below 0.1%. If any issue arises, we promise to resolve it within two working days upon receiving your proof.
4.Q. What is your sample policy?
A: We can provide samples if we have the necessary parts in stock. However, customers must cover the courier costs. All sample costs will be refunded after you place an order.
5.Q: How long is your product warranty?
A: Our fences are designed to last at least 10 years, and we typically offer a warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of collaboration. Please email us for more details.
7.Q: How do you handle after-sales service?
A: We provide real-time tracking and timely feedback on your shipment. Upon receiving the goods, our dedicated team will follow up. If any issues arise, we will respond within two working days.