Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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Chain link fencing mesh dimensions and tolerance, typical wire sizes and tolerance on height
1. Q: Are the welding points prone to breaking? A: Rest assured, we rigorously test the tensile strength throughout production to ensure durability.
2. Q: Do the fences rust easily? A: No. Prior to painting, our fences undergo a thorough three-step cleaning process: water cleaning, parkerising, and another water cleaning. We use high-quality powder from renowned brands like Dupont or Aksu, ensuring a beautiful, firm, and smooth plastic layer that is resistant to ultraviolet light and corrosion.
3. Q: If the quality doesn't meet my expectations, how do you address this issue? A: We have strict quality controls at every production step to maintain a defect rate under 0.1%. Should any issue arise, we guarantee a resolution within 2 working days upon receipt of your photographic or video evidence.
4. Q: What is your sample policy? A: If we have parts in stock, we can supply a sample. However, the customer must cover the courier cost. All sample costs are refunded upon order placement.
5. Q: What warranty do you provide for your fence products? A: Our products have a lifespan of at least 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6. Q: Can I become your agent? A: We warmly welcome all types of cooperation. Please email us for more details.
7. Q: How is your after-sale service? A: We track shipments in real-time and provide timely feedback. After receipt of goods, our dedicated staff will follow up, and any issues will be addressed within 2 working days.
8. Q: Can you design and manufacture according to customer specifications? A: Yes, we can customize products based on detailed customer specifications and offer professional recommendations.