| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points susceptible to breaking?
A: Rest assured, we rigorously test tensile strength during production to ensure durability.
2.Q: Do the fences easily rust?
A: Prior to painting, the fences undergo a three-step cleaning process: water cleaning, parkerising, and water cleaning. We use Dupont or Aksu powder to ensure a visually appealing, firm, and smooth plastic layer that is resistant to UV and corrosion.
3.Q: If the quality doesn't meet my standards, how do you resolve the issue?
A: We ensure no defective products leave our factory through stringent quality inspections at every step, keeping the defect rate below 0.1%. Should an issue arise, we'll resolve it within 2 working days upon receiving your proof.
4.Q. What is your sample policy?
A: We provide samples if parts are in stock, with the customer covering courier costs. Sample costs are refunded upon order placement.
5.Q: How long is the warranty on your fence products?
A: Our fences typically last at least 10 years, with a warranty range of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: We track shipments in real-time and provide timely feedback. Post-receipt, a dedicated staff member will follow up. Should any issues arise, we will respond within 2 working days.
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