| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: No need to worry. We test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Prior to painting, the fences undergo a thorough cleaning and sand-blasting process. We use high-quality powders from Dupont or Aksu, renowned for their durability, ensuring a beautiful, firm, and smooth plastic layer that is UV and corrosion-resistant.
3.Q: If the quality does not meet my expectations, how will you address the issue?
A: We adhere to strict quality inspections at every stage and ensure that defective products do not leave our factory, reducing the defective rate to less than 0.1%. Should any issue arise, we promise to resolve it within 2 working days upon receiving proof via pictures or videos.
4.Q. What is your sample policy?
A: If we have ready parts in stock, we can supply a sample. However, customers need to cover courier costs. The sample cost will be refunded after you place an order.
5.Q: What warranty does your company provide for fence products?
A: Our products are designed to last at least 10 years. Generally, we offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: We monitor the goods in real-time after dispatch and provide timely feedback. Post-delivery, a dedicated staff member will follow up, and any issues will be addressed within 2 working days.
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