After-sales Service: | 5 Years |
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Warranty: | 5 Years |
Certification: | ASTM, ISO9001, RoHS, CE |
1.Q: Are the welding points easily broken?
A: Rest assured, as we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: No. Before painting, the fences undergo a rigorous cleaning process: sand-blasting, parkerising, and multiple water cleanings. We use Dupont or Aksu powder, renowned international brands, to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: If the quality doesn't meet my expectations, how do you address the issue?
A: We ensure strict quality control at every step, reducing defective rates to less than 0.1%. If any issues arise, we guarantee a resolution within 2 working days upon receiving proof via pictures or videos.
4.Q: What is your sample policy?
A: We can supply samples if we have parts in stock. Customers must cover courier costs, but all sample costs are refunded upon placing an order.
5.Q: How long is your product warranty?
A: Our products last for at least 10 years, typically offering a warranty of 5-10 years.
6.Q: Can I be your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track shipments in real-time and provide timely feedback. After delivery, our dedicated staff will follow up, and any issues will be addressed within 2 working days.