| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily breakable?
A: Rest assured, we rigorously test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. We perform a comprehensive three-step cleaning process before painting, using top-tier powders from Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV and corrosion.
3.Q: What if the quality does not meet my expectations?
A: We ensure zero defective products leave our facility through strict quality checks, maintaining a defective rate below 0.1%. If any issues arise, we resolve them within 2 working days upon receiving proof via pictures or videos.
4.Q: What is your sample policy?
A: We provide samples if parts are in stock, with customers covering courier costs. Sample costs are refunded upon order placement.
5.Q: What warranty do you offer for your fence products?
A: Our products have a minimum lifespan of 10 years, typically covered by a 5-10 year warranty.
6.Q: Can I become your agent?
A: We welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sale service?
A: We provide real-time tracking and feedback post-shipment. Our dedicated staff conducts follow-ups after delivery, addressing any issues within 2 working days.
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