Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1. Q: Are the welding points easily broken?
A: Please rest assured. We rigorously test tensile strength during production.
2. Q: Do the fences rust easily?
A: No. The fences are sand-blasted and cleaned three times before painting—water cleaning, parkerising, and another water cleaning. We use top-tier powder brands like Dupont and Aksu to ensure a beautiful, firm, and smooth finish that's resistant to UV and corrosion.
3. Q: If the quality doesn't meet my expectations, what is your solution?
A: We ensure no defective products leave our factory through strict quality checks at every step, maintaining a defective rate below 0.1%. If there is an issue, we'll resolve it within two working days with appropriate proof from you.
4. Q: What is your sample policy?
A: Samples are available if parts are in stock; customers cover courier costs. Sample costs are refunded after order placement.
5. Q: What warranty do you offer for your fence products?
A: Our products have a minimum lifespan of 10 years. Typically, we offer a 5-10 year warranty.
6. Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for details.
7. Q: How is your after-sales service?
A: We track shipments in real-time and provide timely feedback. After delivery, our dedicated staff will follow up, and any issues will be addressed within two working days.