| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Please rest assured. We test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: No, they don't. The fences undergo a meticulous process including sand-blasting and triple cleaning (water cleaning, parkerising, water cleaning) before painting. We use top-tier brands like Dupont or AkzoNobel for powder coating, ensuring a beautiful, firm, and smooth plastic layer that is UV and corrosion-resistant.
3.Q: If the quality does not meet my expectations, how do you resolve this issue?
A: We ensure no defective products leave our factory through strict quality inspections at every step, aiming to reduce the defect rate to less than 0.1%. If an issue arises, we commit to resolving it within 2 working days upon receiving your proof pictures or videos.
4.Q. What is your sample policy?
A: We can provide samples if parts are in stock, but customers must cover the courier costs. All sample costs will be refunded after placing an order.
5.Q: How long is the warranty on your fence products?
A: Our products last at least 10 years, and we typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking and timely feedback after the goods are dispatched. After receiving the goods, our dedicated staff will conduct follow-up visits, and we guarantee a response to any issues within 2 working days.
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