| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easy to break?
A: Please rest assured. We test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: To prevent rust, the fences undergo a rigorous three-step cleaning process: water cleaning, parkerising, and another round of water cleaning. We use top-quality powder from Dupont or Aksu to ensure the plastic coating is beautiful, firm, smooth, and resistant to UV and corrosion.
3.Q: If the quality does not meet my requirements, how will you resolve this issue?
A: First and foremost, we ensure no defective products leave our factory by conducting strict quality inspections at every stage, keeping the defective rate below 0.1%. If any issues arise, we guarantee to resolve them within 2 working days upon receiving your photographic or video evidence.
4.Q: What is your sample policy?
A: We can supply samples if we have ready parts in stock, but customers need to cover the courier costs. All sample costs will be refunded upon placing an order.
5.Q: What is the warranty for your fence products?
A: Our products are designed to last at least 10 years. We typically provide a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: Once the goods are dispatched, we will track them in real-time and provide you with timely updates. After you receive the goods, dedicated staff will follow up, and any issues will be addressed within 2 working days.
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