| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Prior to painting, fences undergo a thorough sand-blasting and three-stage cleaning process: water cleaning, parkerising, and water cleaning. We use Dupont or Aksu powders, renowned international brands, to ensure the plastic layer is beautiful, firm, smooth, and resistant to UV and corrosion.
3.Q: If the product quality does not meet my expectations, how will you address the issue?
A: We ensure no defective products leave our factory with strict quality checks at every step, minimizing the defect rate to less than 0.1%. Should an issue arise, we commit to resolving it within 2 working days upon receiving proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if parts are in stock. Customers bear the courier cost, which is refunded upon placing an order.
5.Q: How long is the warranty period for your fence products?
A: Our products have a lifespan of at least 10 years, with a standard warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome various forms of collaboration. Please email us for detailed information.
7.Q: How is your after-sales service?
A: We provide real-time tracking and feedback after dispatching goods. Upon receipt, our dedicated staff will follow up, and we guarantee a response to any issues within 2 working days.
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