| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: To prevent rusting, we sand-blast and clean the fences three times: water cleaning, parkerising, and water cleaning. We use Dupont or Aksu powder, renowned for creating a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: If the quality doesn't meet my expectations, how will you address the issue?
A: We ensure no defective products leave our factory through rigorous quality inspections at every step, reducing the defective rate to less than 0.1%. If any issue arises, we will resolve it within 2 working days upon receiving your proof in pictures or videos.
4.Q: What is your sample policy?
A: If we have ready parts in stock, we can supply a sample. However, customers must cover the courier cost. Any sample cost will be refunded after you place an order.
5.Q: How long is the warranty for your fence products?
A: Our products have a lifespan of at least 10 years, and we usually offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: After dispatching the goods, we provide real-time tracking and timely feedback. Upon receiving the goods, our dedicated staff will follow up with you, and any issues will be addressed within 2 working days.
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