| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1. Q: Are the welding points prone to breaking?
A: Rest assured, we rigorously test tensile strength during production to ensure durability.
2. Q: Do the fences rust easily?
A: No, our fences are sand-blasted and cleaned three times before painting. We use premium powders from Dupont or Aksu, ensuring a beautiful, firm, smooth, UV-resistant, and corrosion-proof finish.
3. Q: If the quality doesn't meet my expectations, how will you address it?
A: We strictly inspect quality at every step and guarantee a defect rate of less than 0.1%. If issues arise, we will resolve them within 2 working days upon receiving proof via pictures or videos.
4. Q: What is your sample policy?
A: We can provide samples if we have parts in stock; customers must cover courier costs. All sample costs are refunded after placing an order.
5. Q: How long is the warranty for your fence products?
A: Our products last at least 10 years. We usually offer a 5-10 year warranty.
6. Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7. Q: What about your after-sales service?
A: We track shipments in real-time and provide timely updates. After receiving the goods, our dedicated staff will follow up. Any issues will be addressed within 2 working days.
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