| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Please do not worry. We perform tensile strength tests during production.
2.Q: Do the fences rust easily?
A: Our fences go through a meticulous process: sand-blasting, three-stage cleaning—water cleaning, parkerizing, water cleaning—and are coated with Dupont or Aksu powder, ensuring a beautiful, firm, and smooth plastic layer resistant to UV and corrosion.
3.Q: If the quality does not meet my expectations, how do you address the issue?
A: We ensure no defective products leave our factory through strict quality inspections, reducing the defect rate to less than 0.1%. Should any issues arise, we resolve them within 2 working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: If we have parts in stock, we can provide samples, though the customer must cover courier costs. All sample costs are refunded after placing an order.
5.Q: How long is the warranty period for your fence products?
A: Our products have a durability of at least 10 years, with a standard warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all kinds of cooperation. Please email us for detailed information.
7.Q: How is your after-sales service?
A: After dispatch, we track the goods in real-time and provide timely updates. Upon receipt, we have dedicated staff for follow-up visits and will respond to any issues within 2 working days.
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