| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points easily prone to breaking?
A: Rest assured, we rigorously test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: We take extensive measures to prevent rust. Each fence is sand-blasted and cleaned thrice—water cleaning, parkerising, and another water cleaning—before being painted with high-quality Dupont or Aksu powder. This ensures a beautiful, firm, and smooth plastic layer that is UV and corrosion-resistant.
3.Q: What if the quality doesn't meet my expectations?
A: We ensure no defective products leave our factory through stringent quality checks at every stage, reducing defects to less than 0.1%. If an issue arises, we guarantee to resolve it within 2 working days upon receiving valid proof such as photos or videos.
4.Q: What is your sample policy?
A: Samples are available if we have ready parts in stock; however, customers must cover the courier cost. All sample costs will be refunded upon placing an order.
5.Q: What is the warranty period for your fence products?
A: Our products are designed to last at least 10 years, and we typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback once goods are dispatched. After delivery, our dedicated staff will follow up, and any issues will be addressed within 2 working days.
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