Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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Our Heavy-Duty Chain Link Fence boasts precise mesh dimensions and stringent tolerance levels, ensuring unmatched security. Available in various wire sizes with finely tuned height tolerances to meet premium standards.
1. Q: Are the welding points prone to breakage? A: Rest assured, our stringent testing ensures durability. We conduct tensile strength tests meticulously during the production process.
2. Q: Do the fences rust easily? A: Absolutely not. Pre-painting, each fence undergoes a thorough sand-blasting and triple cleaning process: water cleaning, parkerising, and another water cleaning. We use premium powders from renowned brands like Dupont and Aksu, ensuring a beautiful, firm, and smooth finish that resists ultraviolet light and corrosion.
3. Q: If the quality doesn't meet my expectations, how will you address it? A: We maintain rigorous quality checks at every step, ensuring a defect rate of less than 0.1%. Defective products are not allowed to leave our factory. If any issue arises, we guarantee resolution within 2 working days upon receiving proof via pictures or videos.
4. Q: What is your sample policy? A: If parts are in stock, we can provide samples, with customers covering the courier cost. All sample costs will be refunded after you place an order.
5. Q: How long is the warranty period for your fence products? A: Our fences are designed to last at least 10 years. We typically offer a warranty period ranging from 5 to 10 years.
6. Q: Can I become your agent? We warmly welcome all forms of cooperation. Please email us for detailed information.
7. Q: How is your after-sales service? A: Post-dispatch, we track the goods in real time and provide timely feedback. Upon receipt of goods, our dedicated staff conducts follow-up visits. Any issues will be addressed within 2 working days.
8. Q: Can you design and manufacture products based on customer specifications? A: Yes, we adhere strictly to customer specifications and offer professional recommendations to ensure optimal results.