| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure the welding points are robust.
2.Q: Do the fences rust easily?
A: Absolutely not. Before painting, the fences undergo a three-step cleaning process: water cleaning, parkerising, and another water cleaning. We use top-quality powders from Dupont or Aksu to ensure a beautiful, durable, and UV-resistant finish.
3.Q: What if the quality doesn't meet my expectations?
A: We implement strict quality inspections at every stage to ensure a defect rate of less than 0.1%. Should any issue arise, we commit to resolving it within 2 working days upon receiving proof.
4.Q: What is your sample policy?
A: We can provide samples if we have available parts in stock; however, customers must cover the courier cost. All sample costs will be refunded upon placing an order.
5.Q: How long is your warranty period for fence products?
A: Our products are designed to last at least 10 years. Generally, we offer a warranty of 5-10 years.
6.Q: Can I become your agent?
A: We enthusiastically welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and feedback after dispatching the goods. Upon receipt, our dedicated staff will follow up, and any issues will be addressed within 2 working days.
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