| Customization: | Available |
|---|---|
| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Please rest assured. We conduct tensile strength tests during production to ensure durability.
2.Q: Do the fences rust easily?
A: Prior to painting, the fences are meticulously sand-blasted and cleaned three times: water cleaning, parkerising, and another water cleaning. We use high-quality powders from renowned brands like Dupont and Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to ultraviolet rays and corrosion.
3.Q: If the quality does not meet my expectations, how will you resolve the issue?
A: We ensure that no defective products leave our factory by conducting stringent quality inspections at every step, reducing the defective rate to less than 0.1%. If any issues arise, we guarantee to resolve them within two working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock, but the customer must bear the courier cost. All sample costs will be refunded once you place an order.
5.Q: How long is the warranty for your fence products?
A: Our products can last for at least 10 years. Typically, we offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: After dispatching the goods, we provide real-time tracking and timely feedback. Once you receive the goods, our dedicated staff will conduct follow-up visits. If any issues arise, we will respond within two working days.
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