| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we conduct tensile strength tests during production to ensure durability.
2.Q: Do the fences rust easily?
A: To ensure resistance to rust, the fences undergo a rigorous cleaning process: water cleaning, parkerising, and another round of water cleaning before painting. We use high-quality powders from Dupont or Aksu to guarantee a beautiful, firm, and smooth plastic layer that resists ultraviolet rays and corrosion.
3.Q: If the quality does not meet my expectations, how will you address this issue?
A: We maintain strict quality control to ensure less than 0.1% defect rate. However, if any issue arises, we promise to resolve it within 2 working days upon receipt of your proof (photos or videos).
4.Q. What is your sample policy?
A: We can provide samples if we have ready parts in stock, but customers must cover the courier cost. All sample costs will be refunded upon order placement.
5.Q: What warranty period do you offer for your fence products?
A: Our products have a minimum lifespan of 10 years. Typically, we offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and feedback after the goods are shipped. Upon receipt, our dedicated staff will conduct follow-up visits, addressing any issues within 2 working days.
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