Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welding points prone to breakage?
A: Rest assured, we conduct tensile strength tests during production to ensure durability.
2.Q: Do the fences rust easily?
A: To prevent rust, fences undergo a rigorous three-step cleaning process: water cleaning, parkerising, and a final water rinse. We use top-tier powder brands like Dupont and Aksu, ensuring a beautiful, firm, and smooth finish. The surface resists UV and corrosion.
3.Q: What if the product quality does not meet my expectations?
A: We ensure that no defective products leave our factory, maintaining a defect rate below 0.1% through strict quality inspections. Should any issues arise, we pledge to resolve them within 2 working days upon receiving proof (pictures or videos).
4.Q. What is your sample policy?
A: We provide samples if parts are in stock. Customers cover courier costs, but sample costs are refunded after order placement.
5.Q: What warranty does your company provide for the fence products?
A: Our products are built to last at least 10 years. Typically, we offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: After dispatching the goods, we provide real-time tracking and timely feedback. Upon receipt, our dedicated staff will conduct follow-up visits. Any issues will be addressed within 2 working days.