| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily breakable?
A: Rest assured, we rigorously test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: No, our fences undergo a meticulous pre-painting process involving sand-blasting and triple cleaning stages: water cleaning, parkerizing, and another water cleaning. We use premium powder coatings from Dupont or AkzoNobel to ensure a beautiful, firm, smooth, UV-resistant, and corrosion-resistant surface.
3.Q: If the quality does not meet my expectations, how will you address the issue?
A: We ensure that no defective products leave our factory through stringent quality checks at every step, maintaining a defect rate below 0.1%. Should any issues arise, we guarantee resolution within 2 working days upon receipt of your photographic or video evidence.
4.Q: What is your sample policy?
A: We provide samples if we have ready parts in stock, with the customer bearing the courier cost. All sample costs will be refunded upon placing an order.
5.Q: How long is the warranty for your fence products?
A: Our fences are designed to last a minimum of 10 years. Typically, we offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking and timely feedback after dispatching the goods. Upon receipt, dedicated staff will follow up, and any issues will be addressed within 2 working days.
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