| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, our production process includes rigorous tensile strength testing to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. Our fences undergo a meticulous three-step cleaning process: water cleaning, parkerizing, and another water cleaning. We use premium powders from internationally renowned brands like Dupont and Aksu, providing a beautiful, firm, and smooth finish that is resistant to UV rays and corrosion.
3.Q: If the product quality does not meet my expectations, what is your solution?
A: We ensure no defective products leave our factory, maintaining a defect rate below 0.1% through strict quality inspections at every stage. If any issues arise, we commit to resolving them within 2 business days upon receiving photo or video evidence.
4.Q: What is your sample policy?
A: We can provide samples if parts are in stock, with courier costs covered by the customer. The sample cost will be fully refunded after you place an order.
5.Q: What warranty period do you offer for your fence products?
A: Our fences are built to last a minimum of 10 years, and we typically provide a 5 to 10-year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all kinds of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: Post-shipment, we track the goods in real-time and provide timely updates. After receiving the goods, our dedicated team will follow up with you. If any issues arise, we promise to respond within 2 working days.
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