The 358 security fence, with its small apertures and welded intersections, eliminates footholds and finger holds. It effectively prevents objects from being passed through and offers superior resistance to conventional hand-cutting tools.
1. Q: Are the welding points prone to breaking?
A: Please rest assured. We test the tensile strength during production to ensure durability.
2. Q: Do the fences rust easily?
A: Prior to painting, the fences undergo a three-step cleaning process: water cleaning, parkerizing, and another water cleaning. We use Dupont or AkzoNobel powders, renowned international brands, to ensure a beautiful, firm, and smooth plastic coating. The surface is UV and corrosion-resistant.
3. Q: If the quality does not meet my expectations, how do you address this issue?
A: We do not permit defective products to leave our factory. We conduct strict quality inspections at every step and aim to reduce the defect rate to less than 0.1%. If any issues arise, we will resolve them within 2 working days after receiving proof in the form of pictures or videos.
4. Q: What is your sample policy?
A: We can supply samples if we have ready parts in stock, but customers must cover the courier cost. All sample costs will be refunded once you place an order.
5. Q: How long is the warranty for your fence products?
A: Our products last for at least 10 years, and we typically offer a 5-10 year warranty.
6. Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7. Q: How is your after-sales service?
A: After dispatching the goods, we track them in real-time and provide timely feedback. Upon receipt, our dedicated staff will follow up, and if any issues arise, we will respond within 2 working days.
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