After-sales Service: | 5 Years |
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Warranty: | 5 Years |
Certification: | ASTM, ISO9001, RoHS, CE |
Hole Shape: | Square |
Frame Finishing: | PVC Coated |
Surface Treatment: | Galvanized,PVC Coated |
Samples: |
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Customization: |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: To prevent rust, fences undergo a three-step cleaning process: water cleaning, parkerising, and water cleaning. We use top-tier powder brands like Dupont or AkzoNobel for a UV and corrosion-resistant finish.
3.Q: If the quality doesn't meet my expectations, how will you address the issue?
A: We ensure no defective products leave our factory by implementing stringent quality inspections at every stage. If an issue arises, we guarantee resolution within 2 working days upon receiving photo or video proof.
4.Q. What is your sample policy?
A: We can provide samples if available in stock, but customers need to cover the courier costs. All sample costs are refunded upon placing an order.
5.Q: What warranty does your company offer for fence products?
A: Our fences are designed to last at least 10 years. We typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking of shipped goods and timely feedback. Upon receipt, our dedicated staff will follow up, addressing any issues within 2 working days.
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