| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points easy to break?
A: Don't worry. We test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. Our fences undergo a meticulous process including sand-blasting and triple cleaning before painting. We use internationally renowned brands like Dupont or Aksu for the powder coating, ensuring a beautiful, firm, and smooth surface resistant to UV rays and corrosion.
3.Q: If the product quality doesn't meet my expectations, what can I do?
A: We guarantee no defective products leave our factory, thanks to our stringent quality inspections at every step. If any issues arise, we promise to resolve them within 2 working days after receiving your proof in the form of pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have the parts in stock. However, customers must cover courier costs. All sample costs will be refunded after you place an order.
5.Q: How long is your warranty for fence products?
A: Our products are built to last at least 10 years, and we typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all kinds of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track our shipments in real-time and provide timely feedback. After you receive the goods, our dedicated staff will follow up with you. If any issues arise, we will respond within 2 working days.
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