Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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Chain link fencing mesh dimensions and tolerance, typical wire sizes, and tolerance on height. These parameters ensure the robustness and reliability of your outdoor security solutions.
1. Q: Are the welding points easily broken? A: Rest assured, we rigorously test the tensile strength during production to ensure durability.
2. Q: Do the fences rust easily? A: Absolutely not. Prior to painting, the fences undergo a meticulous sand-blasting and triple cleaning process: water cleaning, parkerising, and a final water cleaning. We use premium powder coatings from internationally renowned brands like Dupont and Aksu. This guarantees a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3. Q: If the quality does not meet my expectations, how do you address the issue? First and foremost, we ensure that no defective products leave our factory by conducting strict quality inspections at every step. With a defect rate reduced to below 0.1%, our goal is perfection. Should an issue arise, we promise to resolve it within 2 working days upon receiving photographic or video evidence.
4. Q: What is your sample policy? A: We can provide samples if we have stock available, although customers need to cover the courier costs. All sample costs will be refunded upon placing an order.
5. Q: How long is the warranty for your fence products? A: Our products are designed to last at least 10 years. We typically offer a warranty of 5 to 10 years.
6. Q: Can I become your agent? We warmly welcome all forms of cooperation. Please email us for more details.
7. Q: What kind of after-sales service do you provide? Our after-sales service includes real-time tracking of goods after they are dispatched, and timely feedback. Upon receipt of the goods, our dedicated staff will conduct follow-up visits. If any issue arises, we will respond within 2 working days.
8. Q: Can you design and manufacture according to customers' requests? A: Yes, we adhere to customers' detailed specifications and also offer professional recommendations.