| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Each fence undergoes sand-blasting and is cleaned three times (water cleaning, parkerising, water cleaning) before painting. We use top-tier powders like Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: What if the quality does not meet my expectations?
A: We ensure no defective products leave our factory through strict quality inspections, achieving a defective rate of less than 0.1%. If any issue arises, we promise to resolve it within 2 working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock, but customers must cover the courier cost. All sample costs will be refunded after placing an order.
5.Q: What warranty do you offer for your fence products?
A: Our products are designed to last at least 10 years. We typically offer a warranty ranging from 5 to 10 years.
6.Q: Can I be your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: We track the goods in real-time post-dispatch, providing timely feedback. After receiving the goods, our dedicated staff will follow up, addressing any issues within 2 working days.
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