| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we rigorously test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Prior to painting, our fences undergo a thorough sandblasting and triple cleaning process: water cleaning, parkerising, and another water cleaning. We use top-tier powders from Dupont or Aksu to ensure the coating is beautiful, firm, smooth, and resistant to UV rays and corrosion.
3.Q: What happens if the quality does not meet my standards?
A: We guarantee that no defective products leave our factory, thanks to our stringent quality inspections at every step, ensuring a defective rate of less than 0.1%. Should any issue arise, we promise to resolve it within 2 working days upon receipt of your proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have parts in stock. Customers need to cover the courier cost, which will be fully refunded after placing an order.
5.Q: How long is the warranty for your fence products?
A: Our fences boast a lifespan of at least 10 years, and we typically offer a warranty period of 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking and timely feedback on shipped goods. After receipt, our dedicated team conducts follow-up visits, offering prompt responses within 2 working days to address any issues.
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