| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Please do not worry. We conduct tensile strength tests during production to ensure durability.
2.Q: Do the fences rust easily?
A: Before painting, the fences undergo a thorough sand-blasting and triple-cleaning process: water cleaning, parkerising, and another water cleaning. We use top-quality powders from Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: If the product quality does not meet my expectations, how will you address it?
A: We ensure no defective products leave our factory through stringent quality inspections at every step, reducing the defective rate to less than 0.1%. If there is any issue, we guarantee to resolve it within 2 working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: If we have ready parts in stock, we can supply a sample, but customers must cover the courier cost. All sample costs will be refunded after you place an order.
5.Q: What is the warranty period for your fence products?
A: Our products have a lifespan of at least 10 years, and we usually provide a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track the goods in real-time after dispatch and provide timely feedback. Once you receive the goods, dedicated staff will follow up. If any issues arise, we will respond within 2 working days.
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