| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a meticulous process: sand-blasting, triple cleaning (water, parkerising, water), and are coated with high-quality Dupont or Aksu powders. This ensures a beautiful, firm, and smooth plastic layer, resistant to UV and corrosion.
3.Q: If the quality does not meet my expectations, how do you address this?
A: We ensure no defective products leave our factory, maintaining strict quality inspections at every step. Should an issue arise, we commit to resolving it within 2 working days upon receiving your proof.
4.Q: What is your sample policy?
A: We can provide samples if we have parts in stock, with customers covering courier costs. All sample costs will be refunded upon order placement.
5.Q: How long is the warranty for your fence products?
A: Our products are designed to last at least 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking and timely feedback after dispatching the goods. Upon receipt, our dedicated staff will conduct follow-up visits, addressing any issues within 2 working days.
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