| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Q: Are the welding points easily broken?
A: Please be assured, we test the tensile strength during production to ensure durability.
2. Q: Do the fences rust easily?
A: The fences undergo a three-step cleaning process—water cleaning, parkerising, and water cleaning—before painting. We use internationally renowned brands like Dupont and Aksu powders for a beautiful, firm, and smooth plastic layer that resists UV and corrosion.
3. Q: If the quality does not meet my expectations, how will you address it?
A: We guarantee strict quality inspections at every step, reducing defective rate to less than 0.1%. If any issues arise, we will resolve them within 2 working days upon receiving your proof.
4. Q: What is your sample policy?
A: We can provide samples if we have stock parts available, but customers must cover the courier cost. Sample costs will be refunded after you place an order.
5. Q: How long is the warranty on your fence products?
A: Our products are designed to last at least 10 years. We typically offer a 5-10 year guarantee.
6. Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for further details.
7. Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback after dispatch. Upon delivery, dedicated staff will follow up to address any issues within 2 working days.
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