| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily breakable?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: No. The fences undergo a thorough sand-blasting and triple cleaning process: water cleaning, parkerizing, and another water cleaning. We use high-quality powder from renowned brands like Dupont or Akzo to ensure a beautiful, firm, and smooth plastic coating that is resistant to UV rays and corrosion.
3.Q: If the quality does not meet my expectations, how will you resolve the issue?
A: We have stringent quality checks at every step to maintain a defective rate of less than 0.1%. If any problem arises, we guarantee a resolution within 2 working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock. However, customers must cover the courier costs. All sample costs will be refunded after you place an order.
5.Q: How long is the warranty for your fence products?
A: Our products are designed to last at least 10 years. We typically offer a 5-10 years warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track the goods in real-time and provide timely feedback. After you receive the goods, our dedicated staff will follow up. If any issues arise, we will respond within 2 working days.
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