| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Please do not worry. We test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a thorough cleaning process involving sand-blasting, parkerising, and multiple water cleanings before painting. We use top-tier powder brands like Dupont and Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: If the quality doesn't meet my expectations, how do you resolve this?
A: We ensure strict quality inspections at every step, with a defect rate below 0.1%. If any issue arises, we promise to address it within 2 working days upon receiving proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock. Customers need to cover the courier cost, but all sample costs will be refunded after placing an order.
5.Q: What warranty do you offer for your fence products?
A: Our products are designed to last at least 10 years, and we typically offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7.Q: How is your after-sale service?
A: We track shipments in real-time and provide timely feedback. Upon receiving the goods, a dedicated staff member will follow up, and any issues will be addressed within 2 working days.
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